Restart your Windows computer and see if you can carry out the operation.

Check the status of Windows Installer service.

Check whether the Windows Installer engine is working.

Run Program Install and Uninstall Troubleshooter.

Check whether your account has administrator rights.

If programs won’t install or uninstall on your Windows 11/10 computer, try our suggestions and see if any of them help you. Cannot install or uninstall programs in Windows 11/10 Corrupted operating system files or configuration, or interference by third-party software can make this issue occur. This prevents duplication of files on your hard disk or disks.If you are unable to install or uninstall a program, software, or app in Windows 11/10, then this post offers suggestions to help you. If you use this utility to remove the Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it.

Remove the files and registry settings that make up the Windows Installer configuration information for programs that you select.

After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs. You select the programs on the Installed Products list in the Windows Installer CleanUp dialog box.

Provide a dialog box where you can select one or more programs that were installed by Windows Installer.

The Windows Installer CleanUp Utility does:

Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003.

The Windows Installer CleanUp Utility does not: For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.

You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems. With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information.

Microsoft has updated the Windows Installer CleanUp Utility.

Windows installation cleanup utility